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Personalised print & mail

Personalised print & mail

Whether you need to send out communications about bus lane fines, congestion or penalty charge notices, we can help with your debt collection mailings to enable you to protect your revenue generation. We specialise in handling high value transactional documents such as statutory notices for the parking industry. Our state-of-the-art mail production equipment, world class automation and MI ensures accuracy and traceability of the 80 million mail packs we produce annually.

We receive secure data transfers from a range of different parking systems, which is used to produce and distribute timely personalised letters. Intelligent barcodes and multiple cameras track the process throughout to achieve the highest levels of accurate production and auditable dispatch.

Print & mail

We work with our clients to print and mail enforcement notices and other recovery correspondence such as PCNs, Notice to Owner, Charge Certificate, PE2 and PE3s.

Services include printing the appropriate forms, personalisation, incorporation of colour digital photographs of the offences, inserting and enveloping of the documentation and adding mailmark barcodes onto the envelopes – enabling us to track handover to Whistl and Royal Mail and maximising postal discounts for clients.

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Data management

We can import data files and convert data on your behalf into a seamless administrative workflow, allowing you to concentrate your resources on your core business. We talk closely to your existing software house or in-house teams to agree a formula of data capture that suits you.

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A trusted partner

Processing data

We have the ability to turn raw or pre-composed data into individually targeted personalised communications. We’ll provide you with templates that receive and process your data.

Multichannel communications

Whether you need to send out simple text messages, welcome emails or more complex documents such as statements; these can be scheduled for specific times, tailored for whatever channel you need.

Personalised envelopes

Using the latest digital printing and wrap equipment the entire contents of your mail piece, including the envelope, can be personalised to the recipient. This personalisation can be used to apply tailored content or ‘nudge’ messaging to the recipients to prompt particular responses.


We can help you create a wide variety of transactional and business-critical communications; ensuring legislative information is clearly communicated to support your goals, from revenue generation to reduction of call centre queries.


Our locations are secure and our processes robust, with services regularly audited to ensure your data is protected


Our automated processes provide you with an efficient service to ensure notices are issued or responses are sent within the required timeframes


Our sophisticated technology, from mutiple cameras throughout printing to optical character recognition used for scanning, ensures high levels of accuracy