There’s no doubt you’ve seen considerable changes in this most highly regulated of industries over recent years. Now you’re under pressure to move towards digital channels and improve the clarity of your customer communications. So how do you successfully combine your needs for proof of compliance and auditability, with communicating information to consumers in a way that’s more engaging, clearer and relevant as the Financial Conduct Authority (FCA) directive demands?
Capita Intelligent Communications have worked with financial organisations from banks to Life and Pensions, providing end-to-end solutions that digitise and streamline processes. This ultimately results in faster and more secure access to data. We can help you improve efficiencies, lower costs, and build trust throughout your customer base by creating personalised, transparent communications delivered via the right channel at the right time.
Capita Intelligent Communications can help you:
Thanks to our partnership with Capita, we’ve streamlined our processes and are now able transact more quickly and effectively with our clients.Read more...
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