Over the last few years, our customer – a FTSE 100 utilities company - has been through an organisation-wide programme of change to cut costs and streamline operations, at the same time as responding to regulator pressures to improve performance and meet their pledge to their three million plus customers to cut bills in real terms.
A leading train operator in the UK were looking for a best-in-class service provider who could undertake the provision of payslip printing to incorporate weekly and monthly statements as well as P60’s.
In 2007 Capita Intelligent Communications formed a partnership with a large Local Authority in the UK providing various services from back office functionality, IT, data management and all print output for various departments including revenues and benefits, housing and payroll.
Health records management is a resource intensive service for NHS and private healthcare organisations. It can add clinical risk if notes are unavailable for patient attendances and can be costly in terms of finance, productivity and reputation.
Capita Intelligent Communications helped a global investments company to free up their valuable real estate and streamline their hedge fund applications, correspondence & payments.